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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Miller

March 20, 2025

5  out of  5
rating by Tiffany Miller
"Alejandra Bass is an awesome and patient Agent go see her if you need help with insurance at KELLI ASHBROOK"
We responded:
"Tiffany, thank you so much for the shout out and the 5 stars!!! We appreciate your recommendation!!! "
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Cody Stone

March 20, 2025

5  out of  5
rating by Cody Stone
"Everyone here is so kind, eager to serve, very professional and genuine. They do a fantastic job!! I wish I could rate them higher!"
We responded:
"Cody!!! We are so excited to have you!!!! Thank you!!! "
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Sydzel

March 19, 2025

5  out of  5
rating by Sydzel
"Saw Emily Curry today to go over my insurance needs, and loved her professionalism, tact, and overall knowledge of services! Would definitely recommend her to any of my friends or colleagues!"
We responded:
"Sydzel, I’m so glad you came in and had such a pleasant experience with Emily!! Thank you for the review and the 5 stars!! We appreciate you!!! "
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Daniel Long

March 14, 2025

5  out of  5
rating by Daniel Long
"Lovely introduction to Texarkana. Alejandra ("Ale") could not have been more thorough with my insurance concerns, and with excellent rates to boot!"
We responded:
"Daniel, we are so excited that we were able to provide a lovely introduction to Texarkana for you!! Thank you for letting us know and for the 5 star review!! I will definitely let Ale know you were pleased!! Welcome to town!! ~Kelli"
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Teisha Williams

March 13, 2025

5  out of  5
rating by Teisha Williams
"Emily curry was very thoughtful and helpful! She got me a very good quote!"
We responded:
"Teisha, thank you so much for the referral and 5 stars!! We appreciate you!! "
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colby curry

March 13, 2025

5  out of  5
rating by colby curry
"Go see Emily Curry for all your insurance needs!"
We responded:
"Thank you so much for the recommendation!! We appreciate you and the 5 stars!! Thank you, ~Kelli"
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Caitlin Walsh

March 13, 2025

5  out of  5
rating by Caitlin Walsh
"Emily Curry will definitely take care of you. She treats any client like family and listens. Trust her. Trust Kelly Ashbrook. Trust State Farm."
We responded:
"Caitlin, thank you so much!!! We appreciate you letting us know how pleased you are with Emily and our agency!!! We appreciate you and the 5 star review!! Thank you, ~Kelli"
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Candice Settlemoir

March 13, 2025

5  out of  5
rating by Candice Settlemoir
"Emily Curry is patient, sweet, attentive, and so so helpful! You’re in good hands with her!"
We responded:
"Candice, thank you so much for letting us know yiur confidence in Emily and our agency!! We appreciate you!!! ~Kelli"
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Jesse Dufur

March 7, 2025

5  out of  5
rating by Jesse Dufur
"Cheaper insurance I found with my driving record as it is. Friendly and professional service, Great environment, Wonderful staff."
We responded:
"Jesse, I am so happy we were able to save you money and that you were pleased with our environment!!! We definitely aim to please and are so glad we did!!! We appreciate you and thank you for the 5 star review!!! "
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Crystal Lyons

March 7, 2025

5  out of  5
rating by Crystal Lyons
"Toni Norton was wonderful. She made the entire process super easy! Thanks for all of your help Toni!"
We responded:
"Crystal, I am so happy you were pleased with the process and with our service!!! We appreciate you!!! Thank you for the 5 star review!!!"
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Lavonta Johnson

March 4, 2025

5  out of  5
rating by Lavonta Johnson
"Great customer service!"
We responded:
"Lavonta, thank you so much for your 5 star review and letting us know you’re pleased!!! "
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ben wallace

March 4, 2025

1  out of  5
rating by ben wallace
"Does not answer or call back, clearly does not care enough."
We responded:
"Ben, I am so sorry!! We had bad storms today that caused power outages!! I am just now seeing this and will be reaching back out to you!! I apologize!!! "
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Alissa McAdams

March 3, 2025

5  out of  5
rating by Alissa McAdams
"Great service. Great prices."
We responded:
"Alissa, thank you for your 5 Stars and seal of approval!!! "
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Xitlaly Hernandez

February 28, 2025

5  out of  5
rating by Xitlaly Hernandez
"alejandra very friendly, she is the best doing his job!"
We responded:
"Thank you!! We strive to go above and beyond!! Thank you!!"
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M V

February 27, 2025

5  out of  5
rating by M V
"Excellent service. Super efficient and helpful."
We responded:
"Thank you!! We appreciate you appreciating us!! Thank you for the 5 Stars!!! "
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Joey Tefteller

February 14, 2025

5  out of  5
rating by Joey Tefteller
"Had a great experience with Ale Bass. She was very helpful and willing to take time to help make a switch with our auto insurance. Recommended!"
We responded:
"Joey, thank you so much for the 5 star review and the recommendation!!! We appreciate you!!! "
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Cam

February 13, 2025

5  out of  5
rating by Cam
"Alejandra Bass was very helpful and knowledgeable. They always provide excellent customer service!"
We responded:
"Can, we appreciate you!!! Thank you!!"
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clint082002

February 12, 2025

5  out of  5
rating by clint082002
"Extremely helpful and attentive. Carmen was able to help me bundle and find the most competitive prices. She made everything streamline and simple."
We responded:
"Thank you so much for the 5 star review and testimony of our service!! We appreciate you, your review and your business!! "
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Notoreauna Nelson

February 11, 2025

5  out of  5
rating by Notoreauna Nelson
"Excellent customer service, very helpful when it comes to explaining certain policies!"
We responded:
"I am so glad you are pleased!!! We appreciate you and your 5 star review of our agency!!! Thank you!!! "
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Demetria Ellis

February 11, 2025

5  out of  5
rating by Demetria Ellis
"Carmen, Thank you for always taking care of any concerns I may have had. Great doing business with you."
We responded:
"Demetria, I am so glad you are pleased and grateful for your 5 star review!! I know Carmen is very thankful for your kind review!! "
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John Pitts

January 30, 2025

5  out of  5
rating by John Pitts
"Unbelievably high level of service from Ale Bass!!!! 6 STATRS!!!! I am a very difficult person to please, and she always goes out of her way for me..... she makes me feel like her most important client, but I'm sure she does that with all of her clients"
We responded:
"John, thank you so much for the review!! I am so glad Ale has pleased you!! We appreciate you!!!"
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Russell Martin

January 25, 2025

5  out of  5
rating by Russell Martin
"Got an great rate and an overall smooth experience. Thank you Ale Bass!"
We responded:
"Russell, thank you so much for the 5 star review!! "
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Fabiola Torres

January 24, 2025

5  out of  5
rating by Fabiola Torres
"Muy buen servicio y Alejandra muy amable"
We responded:
"Gracias Fabiola!!! "
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Galo Morlet

January 24, 2025

5  out of  5
rating by Galo Morlet
"Great service and great staff!"
We responded:
"Thank you si much, Galo!!!"
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Lashondrak

January 24, 2025

5  out of  5
rating by Lashondrak
"Great rates. Much lower than what I was paying. Anytime I need anything Ale calls me right back and is very helpful and informative."
We responded:
"LaShondra, I’m so glad we were able to save you money on your car insurance!! Too, I am so glad you are pleased with our service!!! "