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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maggie Johnson

Maggie Johnson

October 7, 2024

5  out of  5
rating by Maggie Johnson
"Anytime I need to change something or get something covered they are on top of things."
We responded:
"Maggie, you are the best!!! Thank you for your sweet recommendation and the 5 Star review!!! We appreciate you!!! "
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Dylan Bigham

September 30, 2024

5  out of  5
rating by Dylan Bigham
"Fantastic experience inside the office. Excellent customer service as usual. Alejandra helped me out today and was amazing. Answered every question and took care of every problem I had."
We responded:
"Dylan, thank you so much for letting us know we’re doing a good job for you!! I am so happy you are pleased!! I will make sure the team and Ale know how pleased you are!! Thank you!! "
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Oscar Leal

September 23, 2024

5  out of  5
rating by Oscar Leal
"Exelente servicios"
We responded:
"Oscar, thank you so much for the 5 stars!!"
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Marisol Aguilar

September 19, 2024

5  out of  5
rating by Marisol Aguilar
"Ale Bass has been nothing but informative and great to communicate with when it came to dealing with my insurance. We did everything we could through texts which fit my busy schedule. She went beyond my expectations and was extremely knowledgeable answering any questions/deals I had when adding a driver and new vehicle to my current plan. Highly impressed with how convenient the whole process was! Thank you, Ale!! (:"
We responded:
"Marisol, I am so glad you are so pleased with Ale’s service!! I will make sure she knows the kind review you left!! Thank you for being our customer and for letting us know how we are doing!! Thank you for the 5 star review!! We appreciate you!!! "
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Alexandra Gomez

September 13, 2024

5  out of  5
rating by Alexandra Gomez
"Ale is the best! She is so helpful and the sweetest!"
We responded:
"Alexandra, thank you so much for letting us know how pleased you are!! We appreciate you!! I will make sure Ale is aware of your sweet 5 star review!! "
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Diego adrian Leal

September 11, 2024

5  out of  5
rating by Diego adrian Leal
"Great service"
We responded:
"Thank you so much Diego!!!"
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Samantha Moss

September 5, 2024

5  out of  5
rating by Samantha Moss
"This place is so wonderful. I’ve been dealing mostly with Aubrey (who’s been nothing short of amazing), but every single person I’ve interacted with has been so kind, so helpful, and so patient. In a time where customer service is slowly becoming a thing of this past, these ladies go above and beyond to make you feel how much they care about everyone on an individual basis. I felt like their most important customer even though I know they’re busy and I believe they make everyone feel like that every day. I cannot recommend this location enough. 10/10."
We responded:
"Samantha, thank you so much for the review!! We appreciate you and are thankful foryour business!! We do strive to treat others the way we would want to be treated and you are right good customer service is not as easily found as it once was and we are trying to make sure our customers and potential customers realize it is important at our agency!!! Thank you for letting me know we hit that mark!! I appreciate you!! Reach out if we can help in anyway!! ~ Kelli"
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Sasha Gray

August 30, 2024

5  out of  5
rating by Sasha Gray
"Ale is such a joy to speak with! She is very informative and eager to help!"
We responded:
"Ale is amazing!! Thank you for letting us know!! We will definitely make sure she knows about our 5 Star kind review!! Thank you!! "
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Isidro Mariano

August 29, 2024

5  out of  5
rating by Isidro Mariano
"Carmen at Kellie’s office was fantastic! Saved me quite a bit on insurance for my truck and motorcycle, even have way better coverage then with my previous provider. She’s very helpful, knowledgeable and nice! Not pushy at all, and gives you a very personal touch to the whole insurance buying process. Highly recommend!"
We responded:
"Isidro, thank you so much for letting us know how pleased you are!! It makes me so happy to hear!! I will make sure Carmen and the team hear your kind review!! We appreciate you, your business and this 5 star review!! Thank you 😊 ~Kelli"
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Edgar Gomez

August 20, 2024

5  out of  5
rating by Edgar Gomez
"Very great service!! Would highly recommend and would especially ask for Alejandra! She is always very helpful in everything and makes sure you are getting the best coverage for your needs."
We responded:
"Edgar, we appreciate you letting us know we’re doing a great job for you!! I will make sure the team and Ale know how pleased you are!! Thank you!! ~Kelli"
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Derrick Davis

August 19, 2024

5  out of  5
rating by Derrick Davis
"The best in town"
We responded:
"Thank you so much Derrick!! "
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Kelly Gauntt

August 19, 2024

5  out of  5
rating by Kelly Gauntt
"Excellent service!"
We responded:
"Thank you so much Kelly!!! "
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Cyndi Rosales

August 14, 2024

5  out of  5
rating by Cyndi Rosales
"Great customer service"
We responded:
"Thank you so much Cyndi!! We love serving our great customers, like you!! We so appreciate you and the 5 star review!! "
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Jennifer Sorenson

August 2, 2024

5  out of  5
rating by Jennifer Sorenson
"Ask for Holly! She provides amazing service."
We responded:
"Jennifer, thank you for the 5 Stars and for the kind recommendation for Holly!! I’ll make sure she knows how pleased you are with her service!! Thank you 😊!!"
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Stacy McKee

July 19, 2024

5  out of  5
rating by Stacy McKee
"A big Thank You to Aubrey Grimes for her outstanding customer service. Her availability and willingness to put her customers needs as a priority does not go unnoticed!"
We responded:
"Stacy, thank you so much for the 5 star review and for letting us know how please you are!! I will make sure Aubrey knows how much you appreciate her!! We appreciate you!! Thank you 😊!!"
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Ali deal

July 19, 2024

5  out of  5
rating by Ali deal
"I always love coming in to see Aubrey, Kelli, and the rest of their staff! They are there and ready to help!"
We responded:
"Ali, we LOVE you coming!! You definitely brighten our day!! Thank you for the 5 Stars!! We appreciate you!! "
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Yessi G

July 18, 2024

5  out of  5
rating by Yessi G
"Ask for Aubrey! She provided amazing service. She went above and beyond to ensure I got the best rates for what I needed. I left feeling not only satisfied with my experience but also impressed by Aubrey's professionalism and kindness!"
We responded:
"Yessi, thank you so much for the 5 Stars and letting us know how pleased you are with Aubrey!! I will definitely let her know the kind words you have said!! Thank you, we appreciate you!! "
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Emily Sarine

July 18, 2024

5  out of  5
rating by Emily Sarine
"Such a great experience getting my son insured as a first-time driver. Great customer service, rates, and savings! There is no better neighbor than Kelli Ashbrook State Farm!"
We responded:
"Emily, it made our day to get to issue coverage on Jack as a new driver!! What a special day!! Thank you for the kind words, the 5 star review and especially for being our customer!! We appreciate you and are excited to see Jack going places in his new ride!! "
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TJ Squatchy

July 11, 2024

5  out of  5
rating by TJ Squatchy
"I am so very pleased with the assistance I received. Miss Aubrey was so helpful with both my vehicle and homeowners insurance. Moving to a different state can be quite stressful. Miss Aubrey made it quite simple and quick. I am very pleased I chose Kelly Ashbrook as our agent."
We responded:
"TJ, we are so very glad you chose us as your State Farm Agency!! Thank you for your business, your 5 Star review and your kind words!! We appreciate you!! I will make sure Aubrey knows how pleased you are with her service too!! "
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Toni Norton

June 27, 2024

5  out of  5
rating by Toni Norton
"The BEST people and the best service! Carmen got me a quote fast and made the process so easy!"
We responded:
"Toni, thank you so much for your review!! We appreciate you!! "
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Bart Veal

June 25, 2024

5  out of  5
rating by Bart Veal
"Fast and friendly service, great rates and knowledge."
We responded:
"Bart, thank you so much for the 5 star review and kind words!! We are so happy you are pleased with our service!! "
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Sheila Griffith

June 19, 2024

5  out of  5
rating by Sheila Griffith
"I have been talking with Aubrey Grimes for over a year now about switching over my car insurance. She was very thorough and determined to get me switched over to Kelli Ashbrook Statefarm. She continually supported me and updated me with quotes and rates until I finally made the switch. Now I have an amazing rate and an AMAZING agent. Go see Aubrey Grimes at Kelli Ashbrook Statefarm off Moores Lane! You will not be dissatisfied"
We responded:
"Yay Sheila!! We are so happy you are now one of our Newest GoodNeighbors!!! Welcome to the family!! Thank you for the 5 star review, your business and for letting us know you are happy with our service!! "
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hannah phillips

June 19, 2024

5  out of  5
rating by hannah phillips
"Every time I am in Kelli Ashbrook State Farm the entire staff is incredible, professional, and enthusiastic! Especially Aubrey Maynard, she is an incredible agent and will do everything she can to get you the best rate possible. I have been talking to Aubrey for over a year about switching my insurance over to SF and she NEVER gave up on me. Now, one year later, I am switching with an AMAZING rate!"
We responded:
"Hannah, thank you so very much for the 5 star review and for the kind words!! I will make sure this review gets back to Aubrey!! We appreciate you!!!"
Profile photo of Gigi Perrusquia

Gigi Perrusquia

June 19, 2024

5  out of  5
rating by Gigi Perrusquia
"5 stars to Kelly Ashbrook State Farm Car Insurance! I had an exceptional experience with their team. When I left the US for 6 months, they allowed me to suspend my policy since my car wasn't in use. Upon my return, reinstating my insurance was seamless and hassle-free. Additionally, when I encountered an issue with my card, they accommodated me by postponing my direct payment until it was resolved. I'm blown away by their flexibility, customer service, and overall excellence. Highly recommended!!!"
We responded:
"Gigi, thank you for letting us know how pleased you are with our Agency!! We appreciate you, your words of affirmation and the 5 star review!! Thank you!! "
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Luis Ramirez

June 13, 2024

5  out of  5
rating by Luis Ramirez
"Son muy amables, siempre me an ayudado, gracias Alejandra"
We responded:
"Muchisimas gracias por tu amable comentario! Quedo a tus ordenes y le pasare an Ale tu mensaje. kelli"