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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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austin wardlaw

March 26, 2024

5  out of  5 rating by austin wardlaw
"Best customer service in town! My agent, Aubrey Grimes, ran numbers and consistently helped me for over 6 months before I could finally change over. Rates were by far better but I think I would pay even more knowing I have someone I can call to help me any time of the day!"
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Jasmine Bruce

March 26, 2024

5  out of  5 rating by Jasmine Bruce
"I switched here upon moving home from college and I am SO HAPPY I DID!! Aubrey was so helpful and they are always keeping me update!"
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ROSHEAKA WEBSTER

March 25, 2024

5  out of  5 rating by ROSHEAKA WEBSTER
"If you are looking for the perfect insurance company for your insurance needs, Kelli Ashbrook Statefarm is the place to be. I have been with this company for over 10 years. They have provided me with exceptional customer service since day one. The staff members are friendly and are truly dedicated to providing you with excellent customer service. Allow Kelli Ashbrook Statefarm a chance to meet all of your insurance needs and you will be glad that you did!!"
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Rigo hdz

March 22, 2024

5  out of  5 rating by Rigo hdz
"Muy recomendable Alejandra esplica muy bien"
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Joshua Rivera Garcia

March 20, 2024

5  out of  5 rating by Joshua Rivera Garcia
"Excelente. Servicio amabilidad, mucha ética, muy agradable y satisfecho... quede gracias a todos. En espacial ala señorita. Alejandra bass"
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Zulay Medina

March 20, 2024

5  out of  5 rating by Zulay Medina
"I RECOMMEND ALEJANDRA, she takes care of my family's car insurance. Her customer service is exceptional on another level."
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Chloe Young

March 20, 2024

5  out of  5 rating by Chloe Young
"Aubrey got me and my fiance the best rate for our bundled home and auto insurance! Not only the best rate, but also the best service! She made it easy and explained everything so well. Recommend 10/10!"
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Kelsey bobo

March 11, 2024

5  out of  5 rating by Kelsey bobo
"I have been with Kelli Ashbrook for over 20 years, and I have received nothing but top quality customer service. Kelli, Carmen, and Holly have always been very helpful with any needs or issues I’ve had. They are the best!"
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Jeremy Tannehill

March 8, 2024

5  out of  5 rating by Jeremy Tannehill
"Carmen & Entire Kelli Ashbrook Team are always professional and upbeat! Highly recommend"
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Juan Martinez

March 8, 2024

5  out of  5 rating by Juan Martinez
"Les recomiendo mucho esta aseguranza. Sin duda te ayudan en mucho y te explican bien. En especial Ale que me a ayudado wn mucho. Muchas gracias Ale😁"
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Rene Titsworth

March 7, 2024

4  out of  5 rating by Rene Titsworth
"The service was great. I would highly recommend kelliAsbrook for referrals. Thank you so much."
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James Crisp

March 6, 2024

5  out of  5 rating by James Crisp
"People are always so helpful and friendly!!! Ale Bass will jump through burning boops for you ! Thanks y'all !"
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julia morlet

March 6, 2024

5  out of  5 rating by julia morlet
"Alejandra is so persistent in getting her job done and helping. Kelli has established such. Great environment with the best employees!"
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Cole Foerste

March 6, 2024

5  out of  5 rating by Cole Foerste
"One of the best services helped out by Alejandra Bass"
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Madelyn N

March 6, 2024

5  out of  5 rating by Madelyn N
"Alejandra Bass knows exactly how to get my business handled in a quick amount of time and she is very kind and a amicable!"
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McKenzie Brown

February 29, 2024

5  out of  5 rating by McKenzie Brown
"I had State Farm insurance for a good 5 or 6 years and I was always treated kindly by the staff here. The only time I ever needed to use my insurance went pretty smoothly from what I remember."
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Holly Danner

February 13, 2024

5  out of  5 rating by Holly Danner
"Call Aubrey! She is amazin! Saved me a BUNCH of money. The experience was phenomenal and Aubrey made the whole switch easy peazy"
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Mary Suggitt

January 12, 2024

5  out of  5 rating by Mary Suggitt
"I Spoke To April, I Was Needing Info On A Wreck That Happened In 2016, Wasn't At Fault, State Farms Was Awesome Handling My Truck And My Er Visit, Dr. Visit And Physical Therapy. I Called Actually Needing Info As To Why It All The Sudden Was Showing My Primary. Well, She Was So Very Helpful And I Had The Wrong Insurance Company. Very Helpful, Friendly And So Courteous. Excellent Customer Service."
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Carolyn young

December 20, 2023

5  out of  5 rating by Carolyn young
"Kelli's Texarkana office is great!! They helped me with a nightmare of a claim I had from automobile accident."
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Brandy Redfearn

December 20, 2023

5  out of  5 rating by Brandy Redfearn
"I’ve been there for many years and I have always been given great and professional service.. Carmen is the best she goes above and beyond… Great and friendly people there.."
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Scott Taylor

December 20, 2023

5  out of  5 rating by Scott Taylor
"Carmen has been my agent for as long as i can remember, there attention to service and detail has been fantastic."
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Gaye Holbrook

December 19, 2023

5  out of  5 rating by Gaye Holbrook
"Aubrey and Kelli have been awesome to work with. Always going above and beyond to make sure we are taken care of and have what we need when we need it. Highly recommend them."
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Carly Kelly

December 19, 2023

5  out of  5 rating by Carly Kelly
"Aubrey is the best! She is so helpful and goes above and beyond for my family. Cannot recommend her and this office enough."
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Dalton Jones

December 18, 2023

5  out of  5 rating by Dalton Jones
"Aubrey Grimes is amazing!"
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Tisha Green

December 18, 2023

5  out of  5 rating by Tisha Green
"Aubrey is always so professional and awesome to work with…thanks so much!!!"