Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jesse Dufur

Jesse Dufur

March 7, 2025

5  out of  5
rating by Jesse Dufur
"Cheaper insurance I found with my driving record as it is. Friendly and professional service, Great environment, Wonderful staff."
We responded:
"Jesse, I am so happy we were able to save you money and that you were pleased with our environment!!! We definitely aim to please and are so glad we did!!! We appreciate you and thank you for the 5 star review!!! "
Profile photo of Crystal Lyons

Crystal Lyons

March 7, 2025

5  out of  5
rating by Crystal Lyons
"Toni Norton was wonderful. She made the entire process super easy! Thanks for all of your help Toni!"
We responded:
"Crystal, I am so happy you were pleased with the process and with our service!!! We appreciate you!!! Thank you for the 5 star review!!!"
Profile photo of Lavonta Johnson

Lavonta Johnson

March 4, 2025

5  out of  5
rating by Lavonta Johnson
"Great customer service!"
We responded:
"Lavonta, thank you so much for your 5 star review and letting us know you’re pleased!!! "
Profile photo of ben wallace

ben wallace

March 4, 2025

1  out of  5
rating by ben wallace
"Does not answer or call back, clearly does not care enough."
We responded:
"Ben, I am so sorry!! We had bad storms today that caused power outages!! I am just now seeing this and will be reaching back out to you!! I apologize!!! "
Profile photo of Alissa McAdams

Alissa McAdams

March 3, 2025

5  out of  5
rating by Alissa McAdams
"Great service. Great prices."
We responded:
"Alissa, thank you for your 5 Stars and seal of approval!!! "
Profile photo of Xitlaly Hernandez

Xitlaly Hernandez

February 28, 2025

5  out of  5
rating by Xitlaly Hernandez
"alejandra very friendly, she is the best doing his job!"
We responded:
"Thank you!! We strive to go above and beyond!! Thank you!!"
Profile photo of M V

M V

February 27, 2025

5  out of  5
rating by M V
"Excellent service. Super efficient and helpful."
We responded:
"Thank you!! We appreciate you appreciating us!! Thank you for the 5 Stars!!! "
Profile photo of Joey Tefteller

Joey Tefteller

February 14, 2025

5  out of  5
rating by Joey Tefteller
"Had a great experience with Ale Bass. She was very helpful and willing to take time to help make a switch with our auto insurance. Recommended!"
We responded:
"Joey, thank you so much for the 5 star review and the recommendation!!! We appreciate you!!! "
Profile photo of Cam

Cam

February 13, 2025

5  out of  5
rating by Cam
"Alejandra Bass was very helpful and knowledgeable. They always provide excellent customer service!"
We responded:
"Can, we appreciate you!!! Thank you!!"
Profile photo of clint082002

clint082002

February 12, 2025

5  out of  5
rating by clint082002
"Extremely helpful and attentive. Carmen was able to help me bundle and find the most competitive prices. She made everything streamline and simple."
We responded:
"Thank you so much for the 5 star review and testimony of our service!! We appreciate you, your review and your business!! "
Profile photo of Notoreauna Nelson

Notoreauna Nelson

February 11, 2025

5  out of  5
rating by Notoreauna Nelson
"Excellent customer service, very helpful when it comes to explaining certain policies!"
We responded:
"I am so glad you are pleased!!! We appreciate you and your 5 star review of our agency!!! Thank you!!! "
Profile photo of Demetria Ellis

Demetria Ellis

February 11, 2025

5  out of  5
rating by Demetria Ellis
"Carmen, Thank you for always taking care of any concerns I may have had. Great doing business with you."
We responded:
"Demetria, I am so glad you are pleased and grateful for your 5 star review!! I know Carmen is very thankful for your kind review!! "
Profile photo of John Pitts

John Pitts

January 30, 2025

5  out of  5
rating by John Pitts
"Unbelievably high level of service from Ale Bass!!!! 6 STATRS!!!! I am a very difficult person to please, and she always goes out of her way for me..... she makes me feel like her most important client, but I'm sure she does that with all of her clients"
We responded:
"John, thank you so much for the review!! I am so glad Ale has pleased you!! We appreciate you!!!"
Profile photo of Russell Martin

Russell Martin

January 25, 2025

5  out of  5
rating by Russell Martin
"Got an great rate and an overall smooth experience. Thank you Ale Bass!"
We responded:
"Russell, thank you so much for the 5 star review!! "
Profile photo of Fabiola Torres

Fabiola Torres

January 24, 2025

5  out of  5
rating by Fabiola Torres
"Muy buen servicio y Alejandra muy amable"
We responded:
"Gracias Fabiola!!! "
Profile photo of Galo Morlet

Galo Morlet

January 24, 2025

5  out of  5
rating by Galo Morlet
"Great service and great staff!"
We responded:
"Thank you si much, Galo!!!"
Profile photo of Lashondrak

Lashondrak

January 24, 2025

5  out of  5
rating by Lashondrak
"Great rates. Much lower than what I was paying. Anytime I need anything Ale calls me right back and is very helpful and informative."
We responded:
"LaShondra, I’m so glad we were able to save you money on your car insurance!! Too, I am so glad you are pleased with our service!!! "
Profile photo of Madelyn Neel

Madelyn Neel

December 31, 2024

5  out of  5
rating by Madelyn Neel
"Literally the best service!! The best rates and super helpful always"
We responded:
"Madelyn, thank you so much for the 5 Stars of confidence in us and the reference!!! We appreciate you and are so happy you are pleased!!! "
Profile photo of Michael Beach

Michael Beach

December 31, 2024

5  out of  5
rating by Michael Beach
"Ale provides great service! Highly recommend."
We responded:
"Thank you so much Michael!! I appreciate your 5 Star review and am so happy you are pleased with Ale!! "
Profile photo of Suzie Citty

Suzie Citty

December 31, 2024

5  out of  5
rating by Suzie Citty
"Thank You Carmen State Farm..for all you do!"
We responded:
"Suzie, thank you for the 5 Star review!! I will make sure Carmen see your sweet note!! We appreciate your business!! "
Profile photo of Cheryl Patterson

Cheryl Patterson

December 31, 2024

5  out of  5
rating by Cheryl Patterson
"Ale is exceptionally great with helping with all my needs everytime I speak with her. 🤗"
We responded:
"Cheryl, thank you so much for the 5 Star review and shout out to Ale!! We appreciate you!!! Thank you!!"
Profile photo of Viet Texan

Viet Texan

December 31, 2024

5  out of  5
rating by Viet Texan
"Hi recommend this place specifically is Yaretzi. Happy new year."
We responded:
"Vietnam, thank you so much for the recommendation and for your 5 star review!!! I’m so happy you are so pleased with Yaretzi!!! We appreciate you!!! "
Profile photo of Madalyn Moses

Madalyn Moses

December 31, 2024

5  out of  5
rating by Madalyn Moses
"We absolutely LOVE using Carmen with Kelli Ashbrook State-farm. She is always out doing herself to get us the best bang for our buck!"
We responded:
"Madalyn, thank you so much for letting us know how pleased you are with Carmen and her services!! We appreciate you!! "
Profile photo of Jason Petras

Jason Petras

December 31, 2024

5  out of  5
rating by Jason Petras
"Great Agency!!!"
We responded:
"Jason, thank you so much for the 5 Star review and confidence in our Agency!! We appreciate you!!!!"
Profile photo of Tracey Schrader

Tracey Schrader

December 31, 2024

5  out of  5
rating by Tracey Schrader
"Judy and the others are absolutely the kindest and most helpful people I’ve dealt with as far as insurance issues go. Even though Judy is family, she treats all the clients with the same love, dedication and respect that I see everyday. Kelli is lucky to have a wonderful crew!!"
We responded:
"Thank you!!"